We answer
Tell us what is wrong.
There is no ticket number and no bot. A person reads this and replies to the address you give us. You do not need an account to write, because the people who most need help are usually the ones locked out of theirs.
If it is about money
Flat-rate work is payable on approval, and view-based work once the campaign settles and final views are locked. If your payout has not landed and you think it should have, say so here and we will find it.
If a check on your post looks wrong
Send the link. We keep a record of every check we ran and what it found, and we will show you exactly what we saw.
We are in closed alpha
Replies come from one person, so they are honest rather than instant. If something is broken, saying so here genuinely changes what gets fixed next.