Platform terms
The terms, in plain language
These apply to every campaign on Vouched and are incorporated into each engagement agreement. We write them to be read, not to be survived. Nothing here is a trap; if a clause needs a lawyer to understand, it does not belong on this page.
Last updated 6 October 2026
Money and timing
- Escrow first. A brand funds the full campaign budget before it goes live. No creator on this platform works against unfunded money.
- Review within 48 hours. If a brand does not act on a submission in that window, the clock tries to settle it. Flat-rate work can auto-approve and become payable. View-based work still waits until the count is locked (after the maturation window and a reading); silence is not a way to skip that lock, and it is not a way to avoid paying once the lock exists.
- Payable the moment your work is approved, then queued for an admin payout batch. The last mile is a human send to GCash, Maya or a bank, not an instant rail. The money is escrowed before you start, so approval is the gate to the queue. We do not promise a delivery time for the final transfer.
- One all-in rate. No listing fees, no mark-up on processing, no platform fee stacked on top. Creators never pay to join, be listed, or be ranked, and Vouched makes no money on payouts, as 01c explains.
- Unused budget returns to the brand's wallet. We do not keep the float.
Accepted work always gets paid
If a campaign let you post, you are owed the posted rate for the views you earned. Full stop. Four things that cannot happen here:
- Running out of budget is not your problem. When a campaign's budget is nearly committed, we stop accepting new posts. We never reduce or cancel payment for a post that was already accepted. If honouring accepted work overruns the budget, we top it up from the brand and chase the brand for it, not you.
- Slow review is not your problem. After 48 hours of brand silence, the platform settles what it can: flat-rate work auto-approves; view-based work waits for a locked reading, then settles. There is no first-come-first-served review queue where the people we got to last go unpaid.
- A view minimum you reach pays everything it counted. A per-view campaign can set a minimum per post and a minimum in total, both shown on the campaign before you join. Posts under the per-post minimum do not count. Nothing is paid until your approved posts reach the total; once they do, every counted post is paid, the earlier ones too.
- An approval does not end your window. A per-view campaign counts a post's views for the window it states, from when the post went live. If a brand approves the post sooner, its views keep counting, and it is paid on them when the window closes.
A brand can end a campaign early. If they do, everything already submitted is still reviewed and paid on its verified views, even if you had not reached the campaign's total minimum, and only genuinely unspent budget goes back to them.
A pot campaign splits its budget by view share once it settles. Each creator's best ten posts by views count toward their share and toward the pool it is divided by; any other posts are approved and earn nothing, so posting more small posts does not take share from people whose posts reached more viewers.
Paid when you ask, with no minimum we invented
Approved earnings are yours to request at any time. Ask, and everything approved goes out as one transfer to your GCash, Maya or bank account. You never onboard with a third-party payout provider, and you never sit on a balance you cannot touch because it is ₱200 short of a limit we invented. The only floor is the transfer itself: a request has to be worth more than it costs to send.
If the payment provider charges to send a transfer, its fee comes out of that transfer at exactly the provider's price, and you see it before you ask. If the provider ends up charging less than it quoted, the difference is added to your next transfer. Vouched makes no money on payouts.
Retention on booked packages
Multi-milestone bookings carry a retention of typically 15% per milestone. It is the creator's money, held until every milestone lands, then released in full. It exists so that a brand who has paid for three of four milestones is not left exposed on the fourth, and so that walking away mid-campaign has a cost. Retention is never charged out of pocket and never applies to single-deliverable work.
If a creator cannot finish
Life happens, and the honest version of it is always cheaper here than silence. Every missed deadline opens a 48-hour cure window first: fix it in that window and nothing is recorded.
| When | Creator | Brand |
|---|---|---|
| Early noticeMore than 7 days before the first deliverable | No fee. Small score adjustment (−3). Slot reopens to the roster. | Full escrow stays funded; we re-match within 3 business days. |
| Late notice2 to 7 days before | Retention held to date is forfeited. Score −15. | Forfeited retention returns to your wallet; standby creator activated if reserved. |
| AbandonmentUnder 48 hours, or mid-campaign | All retention forfeited, contract marked defaulted, tier reset to Basic. Score −25. | Undelivered milestones refund immediately; standby activated; we cover the gap. |
| No-showNo-show on a booked appearance or event | All retention forfeited, removal from Influencer track pending review. Score −30. | Full refund of the affected milestone plus standby activation at our cost. |
Excused without penalty: documented illness, bereavement, natural disaster, and platform account action. We ask for proof once, not repeatedly.
Recovery, stated plainly
For contracts above ₱50,000, Vouched may pursue amounts paid for work that was never delivered: set-off against future earnings on the platform, referral to collections, and where it is warranted, legal action under the signed agreement. We will say the quiet part out loud: for small amounts this is uneconomic and the real consequences are forfeited retention, tier loss, and removal. We would rather deter than litigate.
Money already earned for delivered, approved work is never clawed back. Not for a later dispute, not for a later cancellation.
What brands owe
- Keep escrow funded for the life of the campaign.
- Review on time and give a specific reason for any rejection. Rejection without a reason is not accepted by the platform.
- No requests for undisclosed advertising, misleading claims, or work outside the agreed scope.
- Brands carry a public reliability record: funded-on-time rate, median approval time, dispute rate, rejection rate against category norm. Bad actors lose access to top-tier creators.
What creators owe
- Deliver on schedule, or give notice before the deadline.
- Disclose every commercial post as an ad. This is law and platform policy, and we check it automatically before approval.
- Never buy views, engagement, or followers. That includes paying the platform to promote your own post, such as TikTok Promote or an Instagram boost, during a campaign's view window. Confirmed inflation is removal, not a score adjustment.
- Respond within 48 hours while a contract is active.
Disputes
Either side may dispute within 7 days of the decision. A human at Vouched decides, both sides see the reasoning, and the outcome is recorded on the ledger. Score markdowns can be appealed, and an upheld appeal restores the points. Brand ratings are down-weighted where that brand's rejection rate is an outlier, so one difficult client cannot sink a good creator.
A brand that thinks a post's views were bought or boosted can flag it, with a reason the creator sees, once per post. Its pay is held, not cancelled, while a person at Vouched decides. Upheld, a post not yet paid out is not paid; money already paid is never clawed back. Not upheld, it is paid in full.
Rights and raws
Brands receive the usage rights stated in the campaign, for the stated window only. Rights expire visibly and renewal is a new invoice. Source files ship with every delivery and minor mechanical edits are free. Creators keep ownership of their likeness and everything not expressly granted.
A campaign may allow boosting: the brand pays a fee, stated before anyone joins, to run a post as a paid ad (TikTok Spark Ads or a Meta partnership ad) for a stated number of months. A boost is asked only after the post's views are captured, so paid views never count toward what a post earns per view. The creator may accept or decline each boost. The fee is set aside from the campaign budget when the brand asks, and paid to the creator when they hand over the ad code. If that code expires inside the paid-use window, the creator sends a fresh one at no extra fee. After the window, a new boost is a new fee. The fee does not count toward a campaign's cap per creator.
What we will not carry
Unlicensed gambling and vape products are excluded outright. Political work is accepted only with full disclosure, per-campaign sign-off, and legal review, and is never mixed with regulated-vertical clients. AI-assisted assets must be labelled. Synthetic likenesses of real people are not permitted without that person's licensed consent.
Connected accounts and YouTube
Connecting a social account is optional. When you connect a YouTube channel, Vouched uses YouTube API Services, and by using Vouched's YouTube features you agree to be bound by the YouTube Terms of Service. What we read, who sees it, and how to revoke our access are set out in the privacy policy.
AI features, only if you say yes
Some features draft text for you: briefs, proposals, openers, dispute and appeal summaries, and reads of a brand's public website. They send the text involved to outside AI providers, named on the subprocessor list. Those providers' own terms allow them to use what they receive to improve their models, so these features stay off for you until you turn them on in your settings, and you can turn them off again at any time. A staff summary of a dispute or appeal runs only if everyone in it turned them on. Separately, the same providers read public posts we research, which are public already. Vouched itself does not train any AI model on your data.
What we do not promise
Vouched is in closed alpha and is provided as it is. We work to keep it running and your data safe, but we do not promise that it will be available at any particular time, free of errors, or uninterrupted, and we make no uptime commitment. We do not promise any campaign result, view count or earnings. None of this changes what section 01b says about paying for accepted work.
Limits on liability
If Vouched is liable to you for anything connected with the platform, the most we owe in total is the fees you paid Vouched in the 12 months before the claim arose, or ₱5,000 if that is more. We are not liable for lost profits, lost revenue, or indirect or consequential loss.
These limits do not apply to money that was never ours: campaign funds held in escrow and earnings already approved for you are paid as sections 01 to 04 say, including the retention in 02 and the set-off in 04, and this section does not reduce them. They also do not limit liability for fraud, gross negligence or wilful misconduct, or anything else the law does not allow to be limited.
Data protection for business users
Where a brand or agency gives us personal data about other people, we process it on that business's instructions under our data processing agreement, which forms part of these terms for business accounts. The outside companies we use to run the platform are listed on the subprocessor list.
Governed by the laws of the Republic of the Philippines. Accepting a contract in the Vouched application is a binding electronic signature by both parties, and the acceptance timestamp is written to the platform ledger. Draft for the pre-launch build; final wording is under counsel review.