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Teams & access / Product guide

Choose owner, manager or viewer access

Give teammates individual access with responsibilities that match their work.

Before you start: Workspace owners manage membership. New users still need account access during closed alpha.

Open Team members

Choose the least access needed

Owners manage members and access. Managers run campaigns and review work, but cannot manage membership. Viewers read the workspace without managing campaigns or members. The primary owner has additional responsibility for brand identity and direction.

Add an existing account

The membership form adds an existing brand account by email; it is not a signup invitation sender. During closed alpha, a new teammate needs their own account invitation first.

  1. Open Team members in the intended brand's settings.
  2. Enter the teammate's account email and select the role.
  3. Add the member, then check the resulting member list and role.
  4. Review membership when someone's responsibilities change.

Do not share a password

Each person should sign in separately so actions and permissions stay attributable. Membership belongs to this brand, not every brand under your login. Subscription-based seat allowances are still being prepared; the onboarding screen does not promise a particular extra-seat price or quota.

Common questions

Why does adding a teammate fail when the email is correct?

Confirm they already have the appropriate Vouched account and that you are an owner of this brand. Copy the error into Feedback without sharing passwords.

Need a hand?

Use Feedback in your dashboard if a guide does not answer your question. Include the page, what you expected and what happened. Never include a password, API key, account number or private payload.

Open brand workspace
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